delivery

What are your delivery rates?

We offer free standard delivery within France.

We offer express delivery within France for a fee of 5.00 €.

Deliveries to Europe, French overseas departments and territories and worldwide are made with reduced delivery charges.

Delivery charges are calculated according to weight.

What are the delivery times?
Where do you deliver?
Where can I track my order?
Do I have to pay taxes and customs duties for orders delivered internationally?
Shipments to the UK due to Brexit

returns & exchanges

I made a mistake in my order
What is your return policy?
WHAT IS YOUR EXCHANGE POLICY?
What do you do with the products that are returned to you?
An item in my order has been forgotten, what should I do?
Do you refund international orders?
What is your return policy for products with a manufacturing defect?

products

Where are your products made?
Where does your cotton come from?
Where does your washed linen come from?
What are the certifications of your sheets?
What does the OEKO-TEX certification and the REACH protocol mean?
Are your sheets suitable for thick mattresses?
How to take care of your sheets?

order

What payment methods do you offer?
How can I pay in 3 instalments without charge?

la chambre paris

Why did you choose the name La Chambre?
Are La Chambre products sold in stores?
What is the definition of "Made in France"?
Why aren't La Chambre products "Made in France"?