In France:

Express Delivery : within 24 hours for all orders placed before 1pm.
Standard Delivery: within 2 to 3 working days by Colissimo or in a Point Relais.

International (including the United States) :

Standard Delivery : within 3 to 7 working days from the date of dispatch.

We deliver in France, Europe, DOM-TOM and worldwide.

Once your order is shipped, you will receive a link allowing you to follow your order in real time. Otherwise, you can reach us at (+33) 06 40 27 90 38 from 9:00 am to 5:30 pm or by mail : hello@lachambreparis.com !

Orders delivered within Europe are not subject to any taxes and duties.

Orders delivered internationally, for an amount greater than 700€, may be subject to taxes and customs duties. These charges are calculated by the customs authorities of the country of arrival. We do not know the amount of duties and taxes that will be charged to you upon delivery.

UK deliveries are insured, please allow 3-7 working days from date of dispatch.

Due to new regulations we have had to revise our delivery policies:

For all orders under 135€ (excluding VAT):

- We will collect 20% VAT at the time of purchase.

- We will continue to reduce the shipping costs (UK shipping costs - UK shipping costs = final shipping cost) but we will have to add an extra 4.90€ for each package. However, at the moment, this is a cost that we pay ourselves on behalf of our customers.

This cost represents the billing of customs controls and VAT by our logistic partners.

For all orders over 135€ (excluding VAT):

- We will charge 20% VAT at the time of purchase.

- We will contact you afterwards to refund the VAT. Once the package is delivered, you will be asked to pay our logistics partner the amount of VAT that has been refunded to you.

- We will continue to reduce the shipping cost (UK shipping cost - UK shipping cost = final shipping cost) but we will have to add an additional 16.90€ for each package. However, at the moment, this is a cost that we pay ourselves on behalf of our customers.

This cost represents the billing of customs controls and VAT by our logistic partners.

You should not be charged any additional customs duties as part of the shipment. If you have any questions, please contact us at the following email address: hello@lachambreparis.com

No worries! If you have made a mistake on your order, whether it be in your contact details, the size of the product or the colour, please contact us as soon as possible. We can be reached Monday to Friday from 9am to 5:30pm on (+33) 06 40 27 90 38. Otherwise, please contact us by email : hello@lachambreparis.com !

Nevertheless, if your order has already been shipped, we will not be able to modify it.

At La Chambre, you have 90 days to try our French washed linen, satin and percale products. If for any reason, you are not satisfied with our products, you can return them to us (yes, even washed or used ;)). For our silk products, due to their delicacy, the products must be in new condition (unwashed and unused) and in their original packaging.

For all exceptional sales (i.e. end of collection), if your product does not suit you, you can return it to us within 60 days after receiving your order. The product must be in new condition (unwashed and unused) and in its original packaging.

To do so, send us an email at hello@lachambreparis.com with your order number and the products you wish to return. We will then send you an email with the return label to print.

Refunds will be made within 15 days of receipt of your return and will automatically be made to the account associated with the credit card used for the purchase or to the Paypal account used for payment.

Shipping costs are not refundable.

You have 90 days to return products that do not suit you. Thus, we do not exchange items. If you wish to obtain the same product in a different size or color, you will have to place an order on the site.

For all exceptional sales (i.e. end of collection), if your product does not suit you, you can return it to us within 60 days after receiving your order. The product must be in new condition (unwashed and unused) and in its original packaging.

If the products have not been used or washed, we put them back in stock.

Otherwise, we donate each product that is returned to us after being washed and/or used to the Emmaus association, so that it can be resold in their shops or redistributed as part of their social housing projects.

Learn more about our commitments.

If we have made a mistake in packing your order, please email hello@lachambreparis.com and we will arrange to send you the correct/missing item.

Our return policy applies to all international orders.
We are not responsible for the cost of returning international orders or refunding international return shipping costs.

If you receive an item with a manufacturing defect, please contact hello@lachambreparis.com immediately. We accept returns of defective items within one year of purchase.

Discoloration is not covered as a manufacturing defect. Please see our care page to prevent discoloration of your La Chambre products.

Please consult our page care instructions to avoid discoloration of your La Chambre products.

We work with a family business located in the region of Guimarães, in northern Portugal. The grandchildren of its founder use the latest weaving and manufacturing technologies and continue to develop their ancestral know-how. Their production methods respect the environment and the traditions that have proven themselves for three generations.

For our silk pillowcases, the first on the silk market, we have chosen to work hand in hand with a factory located in the Suzhou region, in the East of China. It was important for us to collaborate with the best craftsmen, who work with exceptional materials, in order to offer our customers products of excellent quality. The silk is produced in small quantities, ethically and responsibly, in a factory that has proven itself in the market for over 10 years.

Our cotton yarn comes from Oeko Tex certified suppliers in Egypt and India. Every step of the production, from weaving to making, is done in our eco-responsible factory in northern Portugal.

Our washed linen is 100% French and comes from Normandy.

Harvested in the province of Sichuan, China, the cocoon is then unwound to extract the silk thread. Moulded and woven, the pillowcases are then dyed without harmful chemicals. Indeed, La Chambre Paris silk pillowcases are certified OEKO-TEX ®.

Our products in washed linen, satin, percale and silk are Oeko-Tex certified.

Our children's collection products are made of organic cotton.

All our products respect the reach protocol.

Oeko Tex Standard 100: guarantees the human and ecological safety of textile products at all stages of the textile value chain, this process exceeds all other existing criteria for safety and environmental protection.

The REACH protocol: The European Union controls the use of chemicals under the REACH protocol. It includes the "registration, evaluation, authorization and restriction of chemicals" and holds manufacturers responsible for the safety and health of humans and the environment. They are required to identify and limit the risks associated with the use of chemicals in their manufacturing processes.

Our fitted sheets are suitable for all mattresses up to 30 cm thick.

For thicker mattresses, we offer our large fitted sheets, up to 45 cm thick.

For our percale, satin and cotton collection: We advise you to wash your sheets before the first use at 40°C maximum.

You can wash them every 7 to 10 days, without overloading your machine and use a soft liquid detergent (avoid washing powders, fabric softeners, dryer wipes and bleaching agents, which damage the natural fibers of the linen).

To dry them, air dry or tumble dry at low temperature.

And for the ironing, it is optional because our sheets are very beautiful in the natural way ;)

For more information, go to here.

For our silk collection:

Use a hypoallergenic detergent with a neutral PH.

Wash separately at 30° on a delicate program or by hand in warm water without soaking.

Do not use the tumble dryer and do not wring the silk to spin it.

Iron the pillowcase inside out on the "silk" program of your iron.

We accept payment by Visa, Mastercard and American Express, as well as payment via PayPal. Please note that we can only accept one form of payment per order, with the exception of gift cards. We only accept gift cards issued by La Chambre.

We also offer payment in 3x without fees.

After having selected your products and validated your cart, you will only have to select the " Alma - Pay in 3 times" option during the payment, then click on " Validate the payment ". You will then be redirected to the Alma form, which will allow you to finalize your purchase in a secure manner.

We chose the name La Chambre, Paris because we wanted a contemporary French name that was accessible and understood internationally. We liked the ideas represented by the name la chambre. It offers endless possibilities for storytelling. It's a literary name, carrying both a common and personal meaning for everyone. From Van Gogh, Picasso and Matisse to Proust and modern cinema, we are constantly witnessing the way life unfolds in the bedroom. It is the scene of drama and peace and the place that has the most potential to transform us.

La Chambre products are sold exclusively online.

A product can legally be claimed to be "made in" France when the last substantial transformation or a significant part of the added value (minimum 45%) is done in the country. Thus, for example, bed linen can claim to be "made in France" when the raw materials are actually produced, spun, woven and printed in Asia because the last convection step is carried out in France.

Our priority is to provide products of the highest quality, ethically sourced, at a reasonable price. To do this, we need transparency from our factories so that we can be transparent with you.

For us, the "Made in France" label is only useful if it includes as many production stages as possible. Due to the de-industrialisation that France has undergone over the last 50 years, it has become extremely difficult to manufacture bed linen that is genuinely "Made in France".

That said, we are always keen to work with French partners and producers when they are best placed to manufacture our products or help us run our business.